With Effect From 15/06/2018
We aim to keep everything that is listed on the website at all times but as you must appreciate with almost 3000 items listed this is an almost impossible task.
If the website says the item is Sold Out then we aim to have new stock within 14 days, if you are looking to purchase an out of stock item then add yourself to the Waiting list on each item and as soon as new stock is available you will be automatically notified by email.
When you place your order the website will only allow you to place an order for items that are actually in stock.
If when we pack your order we find an item is either not in stock or when we check the item it is damaged we will refund you for the item/s immediately before we post your order.
We will no longer add notes to say missing items will follow on, this is proving difficult to manage and some items we are finding impossible to obtain so refunding immediately for out of stock items is much easier for both us and you the customer.
We will ship all orders via Royal mail Tracked at a flat cost of £2.95 and FREE on orders £25 and over.
All overseas orders will be subject to a postage charge of £5.95 for orders under £25.
All orders are shipped from Manchester in the UK, or during the summer from Norfolk in the UK.
We accept all major credit cards via Sagepay the worlds largest credit card processing company.
We do not see or store any of your payment details these are processed securely by Sagepay.